Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Last month, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a man named Jimmy from the Raleigh metro who told Service Experts about a very exciting project he was working on for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, also known as brittle bone disease. She depends on a wheelchair to get around and her house was not wheelchair accessible, mostly because of the size of the chair. When Jimmy realized the issue, he wanted to remodel the Tracy family’s home to make it fully wheel-chair friendly. Unfortunately, due to the age of the home, the task was going to be a bigger job than he initially planned. Looking for another way, Jimmy opted to try turning the Tracy family’s carport into a wheelchair compatible apartment, which would come complete with Kyla’s own bathroom, playroom, bedroom, and kitchen area.

Thrilled to have a working plan, Jimmy began calling local contractors, including building supply companies, plumbers, and electricians and everyone said they would be thrilled to help and provide services and supplies. He asked Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) portion of Kyla’s new living area. A couple of Service Experts team members went to Kyla’s home to find out more about the project and were amazed by how intelligent and kind Kyla was and they knew they had to help.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 HVAC systems for Kyla’s new mini suite, but with the generosity of Lennox and RE Michel, Service Experts of Raleigh was able to hand the Tracy’s an invoice that read:

“We are more than honored to present you with a full heating and cooling system at not cost as long as we can all get hugs.”

The team at Service Experts of Raleigh were thrilled to help provide such a precious girl with a much-deserved place to live and get around in her wheelchair efficiently and safely. But it’s not over yet. The Tracy family is raising money to purchase a wheel-chair accessible van to better transport their family. To find out more or to donate to the Tracy’s van, please click through to their GoFundMe account.

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