We Can Repair Any Kind of Gas Fireplace in Edmonton

Gas fireplaces make adding heat to your Edmonton home easy. Just flick a switch or squeeze a button for instant heat.

They’re also fairly effortless to use. Unlike their woodburning equivalents, there’s no need to use firewood or clean up ashes. But like any other natural gas systems, these fireplaces need regular tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t start or won’t keep burning, the Experts at McKinley Heating Service Experts can help. Use our easy-to-follow guide first. If your fireplace still isn’t working properly, give us a call. We can work on any brand. All of our professionals are NATE certified, which means they’ve passed in-depth training to better meet your needs. And all of our outstanding work is supported by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few reasons why your fireplace won’t turn on. Remove the cosmetic plate below your fireplace to gain entry to its components.

  1. Is a breaker tripped? Check your home’s electrical panel and reboot breakers as needed.
  2. Is the gas flowing? Verify the valve is in the “open” placement.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to rekindle. Fasten the vent cap to block drafts from blowing it out.
  4. Pilot light ignites but won’t stay lit? There could be trouble with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, get in touch with us for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Tweak the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have McKinley Heating Service Experts fix or put in a new blower.
  • Funny scents? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid costly failures. It may even help it work longer.

  1. Make sure your fireplace is totally cooled.
  2. Switch the gas off by turning the valve to “off.”
  3. Pull out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them individually and remove soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Wipe down inside edges with a wet cloth. Use warm, soapy water to get rid of dust or soot collections.
  7. Replace lava rocks and logs in the same arrangement.
  8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to break.
  9. If you have a vented gas fireplace, inspect the outside vent and discard debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is functioning appropriately.

Schedule Annual Maintenance Today

Once your fireplace is running again, schedule periodic tune-ups with us. These checks can potentially discover problems before they begin. We’ll test your components for cracks. We’ll also make certain there aren’t any leaks and that pressurization levels are right.