What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Edmonton home and you’re not sure what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add even more unnecessary stress. Not to worry! McKinley Heating Service Experts is here to fill you in on the standard AC repair process so you can be ready when an expert AC service technician needs to pay you a visit.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to inspect it to make sure that it’s not merely a thermostat settings issue. The service tech will check that the thermostat is programmed to cool and then decrease the temperature to see if that will start up the AC. A flawed or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask to see the air conditioner. Same as a doctor, the repairman will commence their trial and error testing process. There are many factors that could be the reason for an air conditioning system that isn’t running properly, and it’s up the technician to evaluate all the possible reasons starting from the most common issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will likely check the air filter to make sure it’s not obstructed or in need of replacing. They will examine the A/C system’s refrigerant levels, confirm the air condenser fan is turning properly, verify that the size of your AC is correct for the size of your home, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner repairman has identified the issue, he or she should explain all your options to you. The conversation will usually start with the service tech explaining what the issue is, what part (if any) went out, how or why it failed, and what function that part has for your air conditioner.

The repairman will then go into your options, which will involve swapping out the part and fixing the issue, but could also entail upgrading parts of the A/C, the air conditioner itself, or your entire HVAC system. In particular cases, it may make more sense to buy a complete new heating and cooling system, particularly if the A/C system is past its prime, or susceptible to breaking down again and end up causing you to spend more on A/C system repairs by the time it’s all said and done. The repairman will explain how much time, effort, and cost it will take to resolve the issue.

The technician might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future issue. This usually includes yearly maintenance, which not only helps avoid an A/C system breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert air conditioner repair businesses will offer a yearly maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your HVAC equipment.

Finally, they will discuss the process for repairing the failed part or correcting the problem. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and set up your next appointment to fix the AC. Or, if the part needed is already obtainable on their truck, they will begin the AC repair work with your go-ahead.

Keep in mind that throughout Edmonton your system is in good hands with McKinley Heating Service Experts. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the technicians we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call around the clock at 780-800-7092 and we’ll be happy to walk you through the process.

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