10 Questions to Ask an HVAC Contractor

Selecting the ideal HVAC contractor to replace or service your home comfort system can seem daunting. That decision is noteworthy because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To assist you in making an informed decision, research various companies in your neighborhood that might be suitable for the job. Once you create a shortlist of a handful of candidates with enough experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This should be the first question on your list. Hiring a licensed contractor makes sure that they satisfy the province and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the maintenance or repair. A respectable HVAC contractor can show verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an oversized or undersized system causes inefficient performance and could limit the unit’s life expectancy. A knowledgeable contractor can examine your home and decide the appropriate heating and cooling capacity of your new HVAC equipment for the greatest possible comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer models with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you find the optimal fit for your needs. To get an idea of equipment quality and prices, give consideration to making a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal quote. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labour, helping you recognize where your money is going. Seek estimates from many HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, prices that seem too good to be true don’t always bring on the savings you are hoping to get. You’ll likely end up with shoddy equipment and low-quality customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labour warranty is the HVAC industry standard. However, you should also ask about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are vital to optimize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your heating and cooling company encourages solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work requires permits from local or province agencies. A respected contractor should handle this process on your behalf, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to know how a contractor structures their payment schedule. Be sure to ask if they offer financing options or if they require full payment when the project is done.

9. How Long Will the Installation Take?

HVAC installation times will vary based on the project’s size and complexity. Nevertheless, having a clear timeline is fundamental to reduce disruption to your day-to-day routine. Your contractor should provide a realistic time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to advise you on ways to improve energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and decreased utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in Canada

At Service Experts Heating, Air Conditioning & Plumbing, we understand that choosing the right HVAC contractor is a major commitment you shouldn’t take lightly. As industry leaders with years of experience, and as one of approximately 100 Service Experts locations across North America, the team at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to contact us today at 866-397-3787. Whenever you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your HVAC needs. 

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